Your team has better things to do.
We build custom automation systems that eliminate your team's most redundant work — so they can focus on what actually grows the business. We're a Pittsburgh-based automation company serving manufacturing, healthcare, law, contracting, and professional services.
Does this sound like your business?
Someone on your team is the human bridge
They spend their day copying information from one system to another — entering orders from email into your accounting software, updating spreadsheets after every phone call, transferring data from one place to another. They're smart, capable people doing work a computer should handle.
Your team answers the same questions every single day
Your inbox is full of emails asking the same things — order status, product availability, appointment times. Someone on your team spends hours every day on responses that could be handled automatically.
Your software doesn't talk to each other
You use one tool for accounting, another for customers, another for email, maybe a project management tool. None of them share information. So your team is the glue — manually keeping everything in sync.
You need more capacity but hiring is too slow
You're growing, but hiring is expensive and slow. The truth is, some of the roles you're trying to fill aren't "people" problems — they're systems problems. The right software adds capacity without adding headcount.
Sound familiar? Keep reading — here's how we fix it. ↓
We don't sell off-the-shelf software.
We build custom solutions fitted to how YOUR business actually works.
And we work with the tools you already use.
You don't have to switch your accounting software, your CRM, or your email. We build the intelligence layer that connects and enhances the tools you're already comfortable with — QuickBooks, Outlook, Salesforce, HubSpot, Shopify, WordPress, Google Workspace, and hundreds of others.
Automate repetitive tasks
Invoices that generate themselves with the right details every month. Payment reminders that escalate automatically. Reports that compile from five data sources every Monday morning. If a human does it the same way every day, software should do it instead.
Learn more →Connect your systems
When a new order comes in, your accounting system knows. When a project completes, the invoice generates itself. When a lead fills out a form, your CRM updates, a welcome email sends, and a task gets created — all without anyone touching anything.
Learn more →Smart customer communication
Email systems that read messages and draft responses in your company's voice. Website chat that answers product questions at 2am. Follow-up sequences that happen automatically after every inquiry. Your customers get faster service. Your team gets their evenings back.
Learn more →Custom tools & dashboards
Quote builders that walk customers through complex configurations. Real-time dashboards pulling from every system you use. Client portals where customers check status without calling you. The tools your team wishes they had — built exactly for how your business works.
Learn more →On-premise integration
Your product database, accounting system, and client tools — all talking to each other automatically. We build lightweight integration services that run on your local network, connecting the systems you already have without moving your data to the cloud.
Learn more →Intelligent document processing
Invoices, purchase orders, applications, intake forms — if your team reads documents and types information into a system, we can automate it. Our systems read, extract, and route document data where it needs to go — faster and more accurately than manual entry.
Learn more →We build on top of the tools you already use
Free ROI Calculator • Instant Results • No Commitment
Use our free ROI calculator to see exactly what manual work is costing you.
Most business owners know they're losing time. Very few know the dollar figure. Answer 5 quick questions and see your number instantly.
You tell us where the pain is — we handle the rest. Most clients see their automation pay for itself within the first year. The calculator shows you the math before you commit.
Calculate My Automation ROI →Your data stays yours. Period.
We understand that automating your business means trusting someone with your operations and your data. We take that seriously.
Every system we build uses encrypted connections, secure authentication, and follows the compliance requirements of your industry. Whether you're a medical office handling patient information or a law firm managing client files, we build with security as a foundation — not an afterthought.
We don't store your data on our servers. We don't share it. We build systems that keep your information flowing securely between YOUR tools.
Why Pittsburgh businesses choose Olera
Local partner
We're a Pittsburgh automation company. We meet face-to-face. We're invested in the local business community and understand the industries that drive this region.
Full-stack approach
Design, development, integration, and ongoing support under one roof. No juggling five vendors with no shared understanding of your business.
Technical depth
20 years building production systems, not just configuring off-the-shelf tools. We write custom code, build integrations, and solve real engineering problems.
Your fractional technology partner
Most businesses don't need a full-time CTO. They need a technology partner who understands their operations and evolves their systems as the business grows.
How it works
Free assessment
A 30-minute conversation about your business — where you're losing time, what frustrates your team, and what's possible. No jargon, no sales pitch. You'll walk away knowing exactly what can be automated and what the ROI looks like.
Solution design
We map your workflows, identify the highest-impact automation opportunities, and design the solution. You'll understand the plan completely before any work begins.
Build & deploy
We build, test, and deploy. You see progress along the way. Nothing launches until you're confident it works exactly how you need it to.
Ongoing partnership
Software isn't set-and-forget. We monitor, maintain, and improve your systems as your business grows and changes. Think of us as your fractional technology team — always there when you need us.
Real results for real businesses
The kinds of problems we solve — drawn from the industries we know best.
A metals distributor’s quoting process runs through one or two senior employees who know the numbers. When they’re busy — or gone — estimates back up. A custom quoting tool trained on historical job data lets anyone on the team generate accurate estimates in minutes.
Quoting capacity that doesn’t depend on one person.
— Industrial Distributor
A specialty materials distributor carries thousands of SKUs. Keeping product data accurate across their website, pricing sheets, and sales tools meant constant manual updates. An automated sync between their inventory system and website eliminated the lag — and the errors.
Product catalog always current. Zero manual updates.
— Materials Distributor
A B2B service company was getting dozens of inbound inquiries a week but response time stretched to hours — sometimes a full day. A triage system that reads each inquiry, drafts a reply in the company’s voice, and queues it for a 10-second review changed the math.
Response time cut from hours to under 10 minutes.
— B2B Service Company
A healthcare provider was collecting new patient intake through paper forms and phone calls, then re-entering it manually into their system. An automated intake workflow eliminated duplicate data entry and returned that time to patient care.
Admin hours cut in half. Staff time returned to patient care.
— Healthcare Provider, Pittsburgh
For the person who actually does the work
If you're the one staying late to finish invoicing, spending your morning copying data between systems, or fielding the same customer questions for the hundredth time — we see you.
Our automation doesn't replace your role. It eliminates the busywork so you can focus on the strategic, high-value work you were actually hired to do. Most of our projects start because someone like you said "there has to be a better way." There is.
Show your boss what's possibleWe work with businesses like yours
Manufacturing
Quoting, inventory, quality tracking, order processing. Your quoting process is bottlenecked through one or two people. Your ERP doesn't talk to your accounting system. Production schedules live in someone's head or a spreadsheet that's always out of date.
Learn more →Healthcare & dental
Appointment reminders, intake forms, insurance verification, follow-ups. Your front desk spends half their day on the phone confirming appointments. Patient intake is still clipboard-and-paper. Insurance verification delays slow down everything.
Learn more →Legal
Client intake, document review, deadline tracking, billing. New client intake takes too long and drops details. Your team manually assembles documents from templates. Billing reconciliation is a monthly headache.
Learn more →Contractors & trades
Estimates, scheduling, job-completion invoicing, crew coordination. The gap between finishing a job and sending the invoice is costing you cash flow. Scheduling changes mean a chain of phone calls. Estimates take too long because you're building them from scratch every time.
Learn more →Professional services
Client onboarding, monthly reporting, proposal generation. You spend the first week of every month compiling client reports from three different systems. Proposals get copy-pasted from old ones and still take hours. Onboarding a new client means manually setting up the same 15 things.
Learn more →Retail & e-commerce
Product search, inventory alerts, customer service, order processing. Customers can't find what they're looking for on your site. Inventory discrepancies between online and in-store cause overselling. Customer service volume spikes eat your team's day.
Learn more →Not sure where your biggest opportunity is?
Let Vayla walk you through it.
Vayla is our AI automation advisor. Tell her what's eating your team's time and she'll pinpoint your biggest opportunity — and what it would actually take to fix it.
Frequently asked questions
Who provides business automation services in Pittsburgh?
Olera is a Pittsburgh-based business automation consultancy led by Matt Loht, with 20+ years of experience building custom workflow software. We serve small and mid-sized businesses in manufacturing, healthcare, legal, contracting, and professional services. You work directly with Matt — no account managers, no handoffs.
What kinds of tasks can be automated?
Almost any task that someone does the same way repeatedly — creating invoices, sending follow-up emails, copying data between systems, generating reports, processing forms, scheduling reminders, answering common customer questions. If a human does it the same way every day, there's usually a way to automate it.
Do I have to switch my current software?
No. We build on top of the tools you already use — QuickBooks, Outlook, Salesforce, Google Workspace, Shopify, WordPress, and hundreds of others. You don't learn anything new. Your team keeps working the way they always have. The automation runs in the background.
How much does it cost?
Every project is different, but most clients invest $2,000–$5,000 per month for ongoing automation services, or $3,000–$15,000 for one-time builds depending on complexity. The first step is always the free assessment — we'll give you a clear picture of costs and ROI before you commit to anything.
Is this just AI?
AI is one tool we use when it makes sense, but a lot of what we build is traditional software engineering — connecting systems, building workflows, writing custom code. We use whatever technology the problem requires. We've been building business software for over 20 years. AI is just the newest tool in the toolkit.
Will this replace my employees?
No — it frees them up. The tasks that get automated are the ones nobody wants to do anyway: data entry, copying information between systems, answering the same questions over and over. Your people end up spending their time on the work that actually requires human judgment, creativity, and relationships.
Is my data safe?
Yes. Every system we build uses encrypted connections and secure authentication. We follow the compliance requirements of your industry — whether that's healthcare, legal, or financial services. We don't store your data on our servers. Your information stays in YOUR systems. We just build the secure connections between them.
Can you connect systems that are on our local network, not in the cloud?
Absolutely. We build lightweight integration services that run right on your local network or server. Your product database, accounting system, and client tools can all talk to each other without anything leaving your building. We handle the installation remotely and monitor everything from our end.
How long does it take to see results?
Most projects are producing measurable time savings within 2-4 weeks. Some simpler automations can be live within days. We scope every project with clear milestones so you can see progress along the way.
I'm not very technical. Is this for me?
That's the whole point. Everything we build runs in the background. You don't learn new software, you don't change how you work. Most of our clients aren't technical at all — they just want things to run more smoothly.
Ready to get your team's time back?
Find out exactly what manual work is costing your business — and what you could save by automating it. Takes 60 seconds, no commitment required.
No cost. No obligation. No jargon. Just a conversation about what's possible.